Before the visit: get the essentials ready
Good preparation leaves more time for floors, bathroom, kitchen and other agreed surfaces. You do not need to clean before the cleaner arrives. Clear access, realistic priorities and notes on delicate materials matter most.
| Check | Preparation |
|---|---|
| Priorities | List two or three tasks to do first. |
| Materials | Point out delicate surfaces and damage. |
| Equipment | Have a vacuum, mop and bucket ready. |
| Access and pets | Agree safely after the cleaner accepts. |
1. Clear surfaces and walkways
Put away clothes, toys, documents and personal belongings. Clear worktops and floors are easier to clean within the booked time. Store valuables and confidential papers yourself.
- Clear kitchen worktops and the basin; put dishes away where possible.
- Remove cables, toys and other obstacles from the floor.
- Do not move heavy furniture alone; plan for safely accessible surfaces.
2. Explain priorities and delicate surfaces
List the two or three most important tasks first, such as the bathroom, kitchen surfaces and floors. Other requests follow if time and the agreed scope allow. Booking a fixed number of hours does not guarantee that every extra task can be completed.
Point out natural stone, oiled wood, delicate finishes and existing damage. Have any care instructions ready. Cleaning inside appliances and other additional requests need an advance check of suitability and time.
Further reading
3. Products are included; prepare basic equipment
The cleaner brings cleaning products, with no materials surcharge or optional product package. Have a working vacuum cleaner, mop and bucket available when needed.
If a product must not be used on a surface, explain this before the visit. Your own specialist products do not replace an agreement about material compatibility and the scope of work.
Further reading
4. Agree access after the cleaner accepts
After verified payment, the PUTZIO team manually seeks a suitable, verified cleaner. Assignment is confirmed only when that person accepts. Then agree how to hand over the key or open the door with the confirmed cleaner.
Do not hide keys under mats, in flowerpots, mailboxes or other publicly accessible places. Agree an in-person handover or another explicitly checked arrangement. Mention pets and provide a suitable quiet place for them during cleaning.
Further reading
Check the date, hours and service area
Regular apartment cleaning costs CHF 40 per booked hour; three hours cost CHF 120. Check your postcode and town in the form, choose a date at least 24 hours ahead and enter the required contact details. You can also book without registering.
Briefly agree the order of work at the start and review the agreed areas at the end if you are present. Book each later visit separately; recurring bookings or the same cleaner are not automatically guaranteed.
Further reading